Privacy Policy
How Nziyane Group collects, uses, and protects your personal information.
Last updated: 12 August 2026
Nziyane Group ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African law. This Privacy Policy explains what information we collect, how we use it, and the rights you have over it.
1. Information We Collect
We may collect the following categories of personal information when you interact with us, including via our website contact form, phone, WhatsApp, or email:
- Name and surname
- Email address and telephone/WhatsApp number
- Company name and the division or service you are enquiring about
- Any additional information you choose to include in your message
- Technical information such as IP address and browser type, collected automatically when you visit our website
2. How We Use Your Information
We use the personal information we collect to:
- Respond to your enquiries and provide quotes for our services
- Deliver the products or services you have requested
- Communicate with you about your order, project, or account
- Improve our website and the services we offer
- Comply with our legal and regulatory obligations
3. Legal Basis for Processing
We process your personal information on the basis of your consent (for example, when you submit our contact form), the necessity of processing to perform a contract with you, and our legitimate business interests in operating and improving our services.
4. Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business (such as hosting, email, and form-processing providers), and only to the extent necessary for them to perform their functions. We may also disclose information where required by law.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.
8. Your Rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Nziyane Group
35 Fricker Road, Illovo, Sandton, Gauteng
Email: info@nziyanegroup.co.za
Phone: 066 563 4243